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Joined 1 year ago
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Cake day: June 12th, 2023

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  • I agree with the author in that balancing actual work vs. meta-work like writing tickets/documentation/scoping tickets is always going to be a pain point regardless of the project management system in play. Jira can be fine in that regard, but it also gives PMs & managers an opportunity to tinker with things and “improve” workflows in the glorious name of adding value.

    It reminds me of the old quote about democracy: “Jira is the worst form of project management software except for all the others”.


  • I work in data analysis and reporting on various feedback systems is part of my regular role. Every company’s data culture is different, so you can’t simply say “X is the reason why they’re doing this”. It could be:

    • Maybe they are incorporating the data into agent/product reviews.
    • Maybe they are trying to guide product & feature development on a quantitative basis
    • Maybe at one point a product manager wanted to be “data-driven”, so a feedback system was set up, but now it’s basically ignored now that they haven’t been with the company for over a year and nobody wants to take ownership of it. But it’s more effort to remove than just leave in place.
    • Maybe it’s used when we want to highlight our successes, and ignored when we want to downplay results we don’t like

    What I’ve found is that there are a lot of confounding factors. For example, I work for a job board, and most people use the Overall Satisfaction category as more of a general measurement of how their job search is going, or whether or not they got the interview, rather than an assessment of how well our platform serves that purpose. And it’s usually going very shittily because job searching is a generally shitty process even when everything is going “right”.




  • Reddit will continue to highlight Weekly/Monthly Average Users to the press and advertisers, since those metrics won’t take much of a hit. You visit the site once to vote in a poll in favor of continuing the blackouts, you’ll get counted in those.

    Those more granular metrics like session length and especially Total Posts Viewed are what really matter when you’re trying to run ads, and it’s hard to imagine a world in which those did not take a huge hit when most of the major subreddits are either blacked out, or (even better) flooding the front page with repetitive pictures of John Oliver.